Privacy Policy

Data privacy

To meet your requirements and needs, Vinarija Čoka Plus d.o.o. collects certain personal data when searching some of the pages of this website. We collect only the necessary, basic data on users and data necessary for doing business and informing users following good business practices and in order to provide quality services. With the help of these data, we will be able to deliver the desired goods to you, as well as to inform you about the current status of the order. Vinarija Čoka Plus d.o.o. undertakes to protect the privacy of all website users. Vinarija Čoka Plus d.o.o. respects the privacy of its users and in all aspects complies with the provisions of the Law on Personal Data Protection. Data the user leaves on the website of Vinarija Čoka Plus d.o.o. and other user data shall not be made available to a third party by Vinarija Čoka Plus d.o.o. except in cases expressly provided by law.

All personal data (your name, address, phone number or e-mail address) that you leave on the website by e-mail or in any other way, will be used by Vinarija Čoka Plus d.o.o. in accordance with the Website Privacy Statement. Any other notices or materials that you transmit to the Website, such as questions, comments, suggestions, etc., will not be considered confidential nor will they be protected. Some pages of this Website may store certain packets of information known as “cookies” on your computer. The purpose of this technology and the information it collects is to help us improve our Website.

Intellectual property

Content displayed on the Website such as pages, design elements, texts, photographs, logos, audio recordings and software are the property of the Online Seller and/or Vinarija Čoka Plus d.o.o. Subotica and cannot be used without their prior consent. Registered marks (logos) of all brands are owned by Vinarija Čoka Plus d.o.o. On the Website you can find trademarks and marks of other companies with which Vinarija Čoka Plus d.o.o. cooperates. Any unauthorized use or misuse of logos and marks is expressly prohibited and constitutes a violation of trademark law, copyright law, other intellectual property law or unfair competition law. All data available on the Website is for informational purposes only, may not be used for commercial purposes or distributed to third parties.

The store strives to describe all products as accurately as possible, as well as to use as credible photos of items as possible; however, it is not able to guarantee that all stated data regarding the product are 100% accurate, complete, reliable and error-free. If the product purchased by the customer deviates from the data listed on the website, i.e. published declaration, the buyer can return it in unused condition according to the procedure from the website Cancellation of purchase and fill in the Statement of withdrawal from the contract of sale remotely concluded, and the Online seller shall refund.

General disclaimer

Use the website at your own risk and responsibility. Neither Vinarija Čoka Plus d.o.o, nor any of its related or dependent legal entities, employees or managers, nor any third party engaged by the Winery in the development, production and setting and maintenance of the website, are responsible for tangible or intangible, direct, indirect or consequential damages, as well as any other damages arising from the use or in connection with the use of the website or its content, whether the damage is contract-based, non-contractual and delicate, even if someone notifies that the damage may occur and regardless of whether or not the client has been informed of the possibility of such damages. If for any reason, the use of materials, information or services from this web site results in the need to service the equipment, you are responsible for the incurred costs.

Vinarija Čoka Plus d.o.o. makes great efforts to keep the website safe from viruses, but without a guarantee. We recommend that you make sure you have adequate protection against viruses (for example, by using a virus scanner) before downloading documents and data. Vinarija Čoka Plus d.o.o. does not guarantee that no error will occur in using the services offered on the Website, nor that such services will be available at all times.

Limitation of liability

All contents, information, products, materials and services displayed on this website are displayed as is without any guaranties of any kind. The content of this website may contain typographical errors. Changes to the website may be made periodically at any time and without prior notice. Vinarija Čoka Plus d.o.o. does not guarantee that this website will operate without interruption and that it will be timely, secure or error-free. Vinarija Čoka Plus d.o.o. may change the content of this website or the products and prices listed on the website at any time and without prior notice. Also, Vinarija Čoka Plus d.o.o. does not guarantee that the website is a compatible with your computer, hardware or software.

The information, advice and opinions expressed on this website should not be construed as advice for making personal, financial or other decisions.

Vinarija Čoka Plus d.o.o. expressly waives, to the fullest extent permitted by law, all direct, indirect, legal and other guarantees or obligations, including guarantees of cost-effectiveness and purposefulness, fitness and guarantee in connection with property rights or intellectual property rights. The website contains information of a general nature, which is not intended to resolve specific situations or for a specific person or entity, and it does not constitute professional advice.

User behavior – communication comments and other content left by customers

Čoka Plus Winery d.o.o. reserves the right to remove messages that contain material it deems rude, defamatory, obscene, or otherwise unacceptable. Customers are free to comment on products and send e-mails. The store has the right not to publish comments that are malicious, contain obscene statements, spread hatred and discrimination and in any way endanger the rights of others. Such comments will be removed without notice. Impersonation and registration with someone else’s e-mail address is not allowed. The store may initiate appropriate legal proceedings against such activities.

User accounts of registered users are the property of the service provider and any misuse of them is punishable in accordance with applicable law. Each user has the right to register and use one user account. Multiple registrations and the use of multiple user accounts may result in the suspension of all user accounts of the same user. After the user has been warned, the user account that allows commenting on the content can be suspended for 7 to 30 days, and in extreme cases even longer. Avoiding suspension by opening another account is not allowed. A user account may be permanently banned if the user violates the rules again after the penalty expiration. The user may be denied access to comments without prior notice. Administrators reserve the right to censor posts which will be indicated in those posts.

General part

The Laws of the Republic of Serbia apply to these terms of use and to your use of the website. The competent Court in Subotica will have jurisdiction in all disputes arising out of or in connection with or concerning these terms of use of the website, as well as your manner of using it.